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NexdialRUnified Communication Inbox

The simplest CRM for small businesses who manage customers via WhatsApp, calls, and forms. Track every lead, automate follow-ups, and close more deals.

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API & Webhooks

How to Build a Seamless Lead Intake Process via Webhooks

By Datta SableMay 18, 20265 min read

For modern small businesses, capturing leads immediately from their source is the key to winning sales. Copying and pasting customer information manually wastes time and introduces human error.

What is a Webhook?

A webhook is a lightweight mechanism that allows one application to send real-time data to another as soon as an event happens. For example, when a customer fills out a Facebook Lead Form or a custom website inquiry, a webhook sends that lead details instantly to NexDial.

How to Setup Webhooks in NexDial

Setting up your integration is simple:

  1. Navigate to your CRM settings tab.
  2. Copy your unique NexDial webhook intake URL.
  3. Paste this URL into your form provider (like Elementor, Typeform, Zapier, or Facebook Ads Manager).
  4. Send a test payload to map your name, phone, and email fields.

Once connected, every new signup lands in your Unified Inbox in under a second, ready for immediate follow-up.